Contact Us
How to Reach Us
Whether you have a question about one of our reviews, spotted something that needs updating, or want to discuss a commercial partnership, the team at Canada Casino is straightforward to reach. Email is the most reliable route — we aim to respond to every message within two business days.
Write to us at: [email protected]
What You Can Contact Us About
- Editorial queries — if you believe a review, rating or bonus detail is out of date or inaccurate, let us know. We take factual accuracy seriously and will investigate promptly.
- Responsible gambling concerns — if you are worried about your own gambling or someone else's, please also visit our responsible gambling resources page, which lists support organisations available across Canada.
- Partnership and affiliate enquiries — if you represent a brand and would like to discuss how Canada Casino works with operators, email us with full details of your proposition. We review every approach, though we cannot guarantee a response to speculative outreach.
- General feedback — compliments, complaints and suggestions all help us improve. We read everything.
About Canada Casino
Canada Casino is an independent comparison site covering online casinos available to Canadian players. Our editorial team researches and reviews casino brands, focusing on payout speed, game range, bonus value and player protections. We are not a casino operator and we do not handle any gambling transactions.
For more on who we are and how we work, see our About Us page. For the rules governing your use of this site, please read our Terms and Conditions.
Affiliate and Commercial Disclosure
Canada Casino earns commission when readers follow links to casino operators and register or deposit. That commercial relationship does not determine how casinos are rated or ranked — our editorial assessments are made independently. If you have questions about how our ranking methodology works, or whether a specific operator relationship affects our coverage, you are welcome to ask via the email address above.
Response Times
| Type of Enquiry | Typical Response Time |
|---|---|
| Editorial correction or factual query | 1–2 business days |
| Partnership or commercial discussion | 2–3 business days |
| General feedback | 2–4 business days |
| Responsible gambling signposting | Same day where possible |
We do not operate a live chat or phone line. Email is the only active support channel.
A Note on Casino Support
Canada Casino is a review and comparison site, not a casino operator. We cannot access your casino account, process withdrawals, resolve disputes with an operator, or act on your behalf with any of the brands listed on this site. If you have a problem with a specific casino — a delayed payout, a disputed bonus, or an account issue — contact that casino's own support team directly. If the casino is licensed and your complaint is unresolved, the relevant provincial regulator or the casino's licensing authority is your next step.
If you are unsure where to turn, our responsible gambling page includes links to independent bodies that can help Canadian players with gambling-related concerns.